Delhi University MLIS Entrance Test 2020 Solved Questions with Explanations (1-10)
1. Which one is not included in Henry Mintzberg’s mechanism of coordination?
Answer: (A) Leadership
Notes: Henry Mintzberg, a Canadian Management Expert, identified six coordinating mechanisms: mutual adjustment, direct supervision, and standardization of Work Process, Standardization of Outputs, Standardization of Skills, and Standardization of Norms.
2. The PERT Stands for ___.
Answer: (B) Program Evaluation and Review Technique
3. Contingency Theory of Leadership was developed by __.
Answer: (D) Fred Edward Fiedler
4. Cost of quality includes: Cost of appraisal, Cost of prevention and __.
Answer: (A) Cost of failure
Notes: Armand Feigenbaum identified four quality cost categories in his book ‘Total Quality Control’ published in 1961: (i) Prevention Costs (ii) Appraisal Costs (iii) Internal Failure Costs, and (iv) External Failure Costs
5. A periodic evaluation of an employee is done through __.
Answer: (A) Performance appraisal
6. Cost recovery and profit making aspects in relation to gathering information, organization, services and usage, etc. refer to __.
Answer: (A) Economic evaluation
Notes: Economic evaluation is the process of systematic identification, measurement and valuation of the inputs and outcomes of two alternative activities, and their comparative analysis. There are four forms of Economic Evaluation: (i) Cost-minimization analysis (CMA), (ii) Cost-effectiveness analysis, (CEA) (iii) Cost-benefit analysis (CBA), (iv) Cost-utility analysis (CUA).
7. Who has given the fourteen principles of scientific management?
Answer: (A) Henry Fayol
8. E Mayo and Marry Follett belongs to which school of thought?
Answer: (C) Human Relation
9. Which levels of management deals with execution of responsibilities?
Answer: (C) Lower Level
Notes: Top-level managers are responsible for controlling and overseeing the entire organization. Middle-level managers are responsible for executing organizational plans which comply with the company’s policies. They act as an intermediary between top-level and low-level management. Low-level managers focus on the execution of tasks and deliverables, serving as role models for the employees they supervise.
10. Measurement of performance of a service in relation to cost is __.
Answer: (C) Cost effectiveness
){kind=link}
0 Comments